At Couture Collective, we want you to find your dream bag. If you are not happy with your purchase, you can return your item for store credit or an exchange, within 5 days of delivery. Please note that for returns, shipping is paid by the customer.

Please be sure to look at all the pictures provided for the bag you are interested in purchasing, after the exchange window closes we will no longer accept returns.

For Klarna orders, we accept returns and can offer a refund on unopened purchases. Please note that return requests must be initiated within 14 days of delivery date.